Human Resources Manager - Data, Digital and Global Marketing

Job Posted 9/30/2024
94-1687665 Bank of America, National Association
Charlotte
United States
Job Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for developing Human Resources (HR) strategies that impact large, complex business units within a major Line of Business (LOB). Key responsibilities include developing and executing tactical plans at the business unit level to achieve strategic objectives and organizational effectiveness. Job expectations include driving a wide range of HR activities and supporting functions across the bank such as talent acquisition, compensation, employee relations, regulatory compliance, performance management, and employee engagement and development.

The Human Resources Manager is responsible for partnering with line-of-business executives in Data, Digital and Global Marketing (DDGM) to execute HR strategies.  Specifically, the HR Manager will support various teams with DDGM to develop and execute tactical plans to achieve strategic objectives, which combines strong organizational development skills and change management skills with core HR skills (talent acquisition, compensation, organizational change, employee relations) to help the business achieve its objectives.  This role will also be responsible for several HR projects that span across DDGM and serve as a key integration point across the DDGM generalist and specialist teams.  Responsible for HR elements of large scale change, the HR Manager utilizes project management skills and attention to detail to ensure milestones are met.

Responsibilities:

  • Provides strategic HR direction and support to Senior Executives and their teams in an fast-paced environment 

  • Manages the delivery of Enterprise and Line of Business (LOB) specific Human Resources (HR) priorities in addition to ensuring organizational effectiveness across talent acquisition, performance management, talent development and learning, succession planning, compensation, etc.

  • Applies lenses of operational excellence, organizational health, and diversity and inclusion across all HR people processes

  • Partners with business leaders to ensure that programs and practices are aligned with Enterprise culture and conduct principles, serving as a trusted advisor to leadership

  • Manages and influences critical workforce activities, including but not limited to headcount reporting and analytics, financials/expenses, promotions, diversity and inclusion, performance, talent management, and key cross-HR initiatives

  • Collaborates with compensation, talent acquisition, and business partners to provide appropriate guidance on employee compensation, both at an individual level as well as in aggregate, while maintaining a focus on expense management

  • Leverages reporting tool results shared by Global Operations, Analytics and Transformation (GOAT) and HR Consultants to inform effective and strategic decision making

Required Qualifications:

  • 5+ years of HR experience - broad experience across all areas of HR.

  • Extensive experience in client management around complex strategic HR issues such as talent management, org design/development, change management, etc. 

  • Experience working directly with/consulting a business leader on HR strategy

  • A proven track record in developing strategy and driving change to help drive business results and execute on key initiatives

  • Experience managing in a fast-paced, rapidly changing, and highly complex environment.

  • Demonstrated ability as an enterprise thought leader who can proactively drive change and innovation.

  • Deep technical HR competence with the ability to influence using a balance of technical HR expertise, business acumen, and relationship skills.

  • Superb relationship management skills, and the ability to develop strong interpersonal alliances at all levels and connect with senior executives on both a business and a personal level.

  • Project management experience including leading projects, managing to tollgates, etc.

Desired Qualifications:

  • HR generalist experience

  • Knowledge of Digital, Data, Technology and/or Consumer & Preferred LOBs a plus

  • Knowledge of operating in a global environment is a plus

  • Strong Microsoft Office skills, written/verbal presentation skills

  • Project management experience

Skills:

  • Adaptability

  • Executive Presence

  • Leadership Development

  • Prioritization

  • Relationship Building

  • Consulting

  • Decision Making

  • Fiscal Responsibility

  • Problem Solving

  • Workforce Planning

  • Business Acumen

  • Influence

  • Project Management

  • Strategy Planning and Development

  • Workforce Analytics

Minimum Education Requirement:

• Bachelor’s Degree in related field or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40