Freight Forwarder Ocean Export

Job Posted 3/27/2024
DSV
SC
United States
Job Description

 DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 


 


Location: USA - North Charleston, Leeds Ave


Division: Air & Sea


Job Posting Title: Freight Forwarder Ocean Export


Time Type: Full Time


Hourly Rate: $15.00 - $30.00


 


 


 


 


Freight Forwarder Ocean Export


DSV Air & Sea is in search of a dynamic and personable multi-tasker who is driven by their own success, as well as the success of their team and the Company as a whole.  If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you.




The Freight Forwarder coordinates import or export shipments for one or more customer accounts.  The Freight Forwarder is the primary point of contact for the customer, internal, and third-party service providers relating to the movement of the customer’s freight.  The Freight Forwarder is responsible for ensuring operational excellence, high productivity, and customer satisfaction.  




Duties and Responsibilities

•    Provide accurate, timely, and proactive customer service to the Company’s customers as well as effectively communicating and coordinating with internal departments and third parties to meet customer requirements

•    Process simple and complex freight forwarding services, while following all government regulations and abiding by company policies and procedures 

                -Shipment/order management

                -Obtain service quotations and optimize costs

                -Timely and accurate scheduling of hazardous and non-hazardous ocean and/or air bookings

                -Coordinate customs brokerage 

                -Ensure the complete and timely transfer of cargo (pick up, delivery, etc.) 

                -Prepare, assemble, and process shipment documentation and billing through the Company’s designated system(s) and obtain any required shipment release(s) 

                -Monitor and control services

•    Process shipments in line with Company standards with regard to accuracy and expected productivity as measured by Key Performance Indicators

•    Identify other transactions and tasks that may be required to meet the needs of the customer

•    Maintains thorough understanding of regulations and laws affecting international transport of cargo

•    Cross train on other customer accounts and assist with training new / transferred employees

•    Other duties and responsibilities as assigned




Skills and Competencies

•    Thorough understanding of the principles and methods for moving goods by air, sea, train, or land

•    Thorough understanding of clerical needs, policies, and processes involved in freight transport

•    Excellent communication and interpersonal skills

•    Excellent spatial and problem-solving skills as needed to combine and plan shipments

•    Basic and complex math knowledge

•    Effective negotiation skills

•    Ability to identify process improvements and escalate suggestions to management 

•    Ability to work well under pressure and meet deadlines

•    Effective organizational skills


 


 


Educational Background / Work Experience

•    Freight Forwarding industry experience preferred

•    Industry-related certifications a plus




Language Skills

•    English

•    Secondary languages are a plus


 


 


Computer Literacy

•    Proficiency with Microsoft tools (Excel, Outlook, and Word) 

•    CargoWise One knowledge a plus

•    Accurate typing ability

•    Ability to learn new applications quickly

 


DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.


DSV – Global transport and logistics


DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.


We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.


Visit dsv.com and follow us on LinkedInFacebook and Twitter.